What is MyClick? | Download & Usage | Fee | Others




1. What is My Click?  
 
MyClick is a ground breaking and unique Mobile Internet Platform that empowers the mobile user with the choice to possess exciting and exclusive infotainment and m-commerce upon demand. Through MyClick software (which is supported by GPRS or 3G), the user can access immediate interactive content from print media, such as newspapers, magazines, billboards at shopping malls, outdoor billboards and even tent cards, by simply taking a photo of a framed image within the advertisement. By using MyClick users can also download music clips, images, games or promotional coupons anytime and anywhere.
 
     
     
2. What kind of information can I access by using MyClick?  
 
With MyClick, you can access a wide range of infotainment in either text or MMS format, such as the latest and hottest trends, exclusive promotional offers, music, games and video clips, and much more.
 
     
     
3. What is the MyClick framed square?  
 
The MyClick framed square is an image framed by a dark border with 4 white stars along each edge. In order to hyperlink to the related content, you have to photograph the entire frame with your camera phone. For enquires on shooting the framed square or application of the software, please visit our user guide
 
     
     
4. Where can I find MyClick framed squares?  
 
You can find MyClick framed squares on any 2D print advertisements, including newspapers, magazines, outside billboards and even tent cards located in restaurants.
 
     
     
5. Benefits of using MyClick.  
 
Providing interactivity for traditional 2D media, so that users can request access to their favorite and latest infotainment, m-commerce and exclusive promotional offers.
Click anytime, anywhere and infotainment is at your fingertips.
The service is completely free of charge for airtime consumed and data transmission. (Only applicable to information provided by “MyClick” during promotions. Connection to other websites or use outside of promotions is not included.)
Simply one click and you can be connected to a website instantly.
 
 
 




1. Basic mobile phone requirements for using MyClick  
 
I.
II.
supports a GPRS or 3G network, and
III.
 
     
     
2. Does my mobile phone support MyClick software?  
 
Mobile phones that support MyClick are listed on the MyClick website. More models will be coming soon. Please check our website summary for updates.
 
     
     
3. Where can I download MyClick software?  
 
You can log on to www.myclick.hk and download the software directly or download by calling the respective numbers of your mobile network operators. Please click here for the respective numbers.
 
     
     
4. How do I install MyClick software?  
 
MyClick will automatically be installed in your mobile phone after downloading the software, no other setting is needed.
 
     
     
5. What is “GPRS”?  
 
GPRS stands for General Packet Radio Service. It is a wireless data transmission technology and mainly applies on WAP. GPRS is a connectivity solution that is charged on the volume of data being transmitted, but not on the airtime consumed. This help you to save cost. If you want to use MyClick, your mobile phone must support 3G or GPRS.
 
     
     
6. Is my mobile phone equipped with GPRS?  
 
Some mobile network operators include GPRS service in their basic service plan or you may have to apply for the service separately. If you are not sure whether you enjoy GPRS service, please contact your mobile network operator.
 
     
     
7. Would it affect the other functions of my mobile phone after downloading MyClick software?  
 
Every mobile phone listed in our supported phone list has already passed strict testing. Downloading and using MyClick will not affect the normal operation of your mobile phone.
 
     
     
8. When I capture the MyClick framed square, messages like "cannot capture" or "error" show up on the screen. What should I do?  
 
There are different factors that may affect image matching:
o Reflected light (a bright spot on the image may make the image similar to a different one)
o Poor lighting resulting in poor contrast
o MyClick framed square was not completely captured

o Carrier signal to the mobile phone could be lost. A reboot of the mobile phone will re-establish this.
 
 
 




1. Is there any fee for downloading MyClick software?  
 
The service is completely free for the first download.
 
     
     
2. Do I need to pay for using MyClick to browse the Internet?  
 
It is free to browse information provided by MyClick during promotions, even the airtime charged by mobile network operators. If you visit other websites, charges for WAP services will be imposed by network operators according to your own service plan.
 
 
 




1. After reading the user guide of MyClick, I still cannot use MyClick. What should I do?  
   
     
     
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